Orientation & Settlement



Our Settlement & Orientation services provide support and relevant information for newcomer women and their families in Hamilton.

One-on-one settlement counseling is available in a variety of languages including Somali, Arabic, Spanish, Serbian, Croatian, Bosnian, Hindi, Punjabi, Bengali, Kurdish, Swahili, and Kinyarwanda. Interpretation is also available.

Services include:

  • Information sessions on key settlement topics, focusing on information and support available for parents
  • Settlement services can give newcomers and refugees the help you need as you adjust to Ontario. We assist you in housing, health care, immigration and other settlement needs, including information on community resources and services
  • Referral services to other service providers that support settlement Guidance in completing forms, interpretations and more
  • Commissioner of Oaths Services are available by appointment to take affidavits, declarations, oaths, attest/certify true copies of original documents.

Get support with:

  • Settlement translation and interpretation
  • Family and immigration issues
  • Access to community services
  • Completing forms and applications
  • Life in the City of Hamilton

Create an Action Plan for your first year in Canada:

  • Work one-on-one with an IWC Settlement Counsellor to create a blue print for your first year
  • Get precise and up-to-date settlement information
  • Know your next steps for settlement in Hamilton

For more information or to book an appointment with a Settlement Counselor, drop by our offices or call:

Downtown: Main Office
8 Main St. E. #101
Call 905-529-5209
Downtown East
182 Rebecca Street
Call 905-525-9676
Hamilton Mountain
1119 Fennell Ave. E. #236
Call 905-387-1100
Hamilton East
2255 Barton St. E.
Call 905-573-7663