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SUMMARY:Employment Training Course: Customer Service Communication Skills
DESCRIPTION:Ready to Master the Language of Customer Service? \nOur WorkLink program equips job seekers with the skills and industry-specific certifications needed to thrive in the workforce! \nIn our 7-week evening course\, “Customer Service Communication Skills”\, participants will: \n\n\n\nLearn retail & customer service-specific language and terminology.\nExplore tasks and responsibilities.\nComplete workplace safety and preparedness training.\n\n\nThe course will run from January 13th to February 27th\, 2025\, on Mondays and Wednesdays from 6:00 PM to 8:00 PM. \n\n\nEligibility: Permanent residents\, Convention Refugees and Protected Persons with CLB 4 or higher. \nFor more information or to register\, please contact Lelav at lkittani@iwchamilton.ca
URL:https://iwchamilton.ca/event/worklink-customer-service-communication-skills/
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