Statement of Commitment

The Immigrants Working Centre (IWC) is committed to the goals of equality and inclusion for immigrant and refugee women in Canada. This mission encompasses a commitment to promote equality and inclusion in Canadian society for women newcomers with disabilities and the full participation of all people with disabilities in Canadian society. This commitment includes the following:

  • Accessibility and Removal of Barriers to Inclusion
  • Training
  • Material in Alternative Formats
  • Assistive Devices
  • Other support
  • Disruption and Discontinuity of Services
  • Accountability and feedback

Accessibility for People with Disabilities

The Immigrants Working Centre (IWC) is committed to the providing materials and services in a manner that promotes full accessibility for newcomers to Canada and other service users to achieve their full potential in an environment that fosters dignity, independence and integration.

This policy applies to IWC staff, volunteers and similar parties who deal with the public.

IWC will use reasonable efforts to ensure its policies, practices and procedures are consistent with the Accessibility for Ontarians with Disabilities Act and the spirit and requirements of the Customer Service Standard.

For a full description, download our Accessibility Customer Service Policy.

Read about the centre’s Complaint Procedure.

Read IWC’s Multi-year accessibility plan.

For more information on accessbility at the Immigrants Working Centre, contact: webcoordinator@iwchamilton.ca