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Employment Training Course: Customer Service Communication Skills
January 13, 2025 @ 6:00 pm - February 27, 2025 @ 8:00 pm
Ready to Master the Language of Customer Service?
Our WorkLink program equips job seekers with the skills and industry-specific certifications needed to thrive in the workforce!
In our 7-week evening course, “Customer Service Communication Skills”, participants will:
- Learn retail & customer service-specific language and terminology.
- Explore tasks and responsibilities.
- Complete workplace safety and preparedness training.
The course will run from January 13th to February 27th, 2025, on Mondays and Wednesdays from 6:00 PM to 8:00 PM.
Eligibility: Permanent residents, Convention Refugees and Protected Persons with CLB 4 or higher.
For more information or to register, please contact Lelav at lkittani@iwchamilton.ca
