Preparation programs

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  • WorkLink – Customer Service for the Financial Service Industry

    Main Site 8 Main St. East, Hamilton, Ontario, Canada

    Interested in entering the financial service industry? Learn essential skills for customer service roles within the financial service industry in our next WorkLink course! In this 7-week program you will: Understand the financial industry and types of business within the sector Discover different working environments Explore potential employment opportunities Enhance your communication skills Program Components: […]

  • Mentorship Program for Banking & Finance Professionals

    RBC 21 King St W 21 King St. West, Hamilton, ON, Ontario, Canada

    Get individualized career support in our new mentorship program! Our weekly sessions, created exclusively for professionals in the Banking & Finance industry offer support focusing on:  How to navigate Canada’s Banking & Finance labour market Job search tips including resume critique and interview prep Canadian Security License prep Study groups Eligibility: Permanent Residents, Protected Persons and […]

  • In-Person Computer Classes

    100 Main St. E Ste. 250 100 Main St. E Ste. 250 & 210, Hamilton, Ontario, Canada

    Improve your digital literacy with IWC's Computer Classes! Our series of classes will teach you basic computer skills, how to communicate via e-mails and navigate Microsoft Word. Drop by our Downtown East location (100 Main St. E) every Tuesday, Wednesday and Thursday from 12:00 PM - 2:00 PM and grow your skills today! For more […]

  • In-Person Computer Classes

    100 Main St. E Ste. 250 100 Main St. E Ste. 250 & 210, Hamilton, Ontario, Canada

    Improve your digital literacy with IWC's Computer Classes! Our series of classes will teach you basic computer skills, how to communicate via e-mails and navigate Microsoft Word. Drop by our Downtown East location (100 Main St. E) every Thursday from 12:00 PM - 2:00 PM and grow your skills today! For more information or to […]

  • In-Person Computer Classes

    100 Main St. E Ste. 250 100 Main St. E Ste. 250 & 210, Hamilton, Ontario, Canada

    Improve your digital literacy with IWC's Computer Classes! Our series of classes will teach you basic computer skills, how to communicate via e-mails and navigate Microsoft Word. Drop by our Downtown East location (100 Main St. E) every Thursday from 12:00 PM - 2:00 PM and grow your skills today! For more information or to […]

  • In-Person Computer Classes

    Centennial Site 160 Centennial Pkwy N #7, Hamilton, Ontario, Canada

    Improve your digital literacy with IWC's Computer Classes! Our series of classes will teach you basic computer skills, how to communicate via e-mails and navigate Microsoft Word. Drop by our Centennial location (160 Centennial Pkwy. N #7) every Monday from 11:00 AM - 2:00 PM and grow your skills today! For more information or to […]

  • In-Person Computer Classes

    100 Main St. E, Ste. 210 100 Main St. E, Hamilton, Ontario, Canada

    Improve your digital literacy with IWC's Computer Classes! Our series of classes will teach you basic computer skills, how to communicate via e-mails and navigate Microsoft Word. Drop by our Downtown East location (100 Main St. E Ste. #210) every Wednesday from 11:00 AM - 2:00 PM and grow your skills today! For more information […]

  • In-Person Computer Classes

    Fennell Site 1119 Fennell Ave. E #234, Hamilton, Ontario, Canada

    Improve your digital literacy with IWC's Computer Classes! Our series of classes will teach you basic computer skills, how to communicate via e-mails and navigate Microsoft Word. Drop by our Fennell location (1119 Fennell Ave. E Ste. #234) every Thursday from 11:00 AM - 2:00 PM and grow your skills today! For more information or […]

  • WorkLink – Artificial Intelligence for Workplace Communication

    Online

    Learn how the power of Artificial Intelligence (AI) to help you excel in the workplace! In this part-time online course, participants will: Learn about generative AI Text tools Explore the benefits and limitations of generative AI tools for writing and pronunciation practice Practice basic greetings and introductions using a pronunciation app with AI feedback ELIGIBILITY: […]

  • Citizenship Preparation Classes – Online

    Online

    Prepare yourself for the Canadian Citizenship test! Join this series of groups sessions designed to help you prepare for the Canadian Citizenship test! From October 7th until October 11th, you will: Review the “Discover Canada” guide Complete practice questions Build your confidence for the test Take the next step in your citizenship journey and register […]

  • WorkLink – Customer Service in Retail

    Main Site 8 Main St. East, Hamilton, Ontario, Canada

    Our highly popular WorkLink program prepares job seekers for successful careers in the Canadian workplace by providing industry-specific training and work-ready certifications. In our upcoming 6-week course, "Customer Service in Retail", participants will: Learn language and terminology for the retail & customer service industry Explore tasks and responsibilities Connect with local employers Complete workplace safety […]

  • WorkLink: Customer Service/Cashier Training For Women

    8 Main St. E, #307

    Are you a woman looking to explore a career in the customer service industry? Our 6-week WorkLink course will enhance your communication skills and knowledge for customer service and cashier roles. Program Components: Workplace Language Training Certifications in Customer Service Personalized One-on-One Employment Support Course Details: Date: September 15 to October 31, 2025 (Monday to […]