Latest Past Events

Employment Training Course: Customer Service Communication Skills

Ready to Master the Language of Customer Service? Our WorkLink program equips job seekers with the skills and industry-specific certifications needed to thrive in the workforce! In our 7-week evening course, "Customer Service Communication Skills", participants will: Learn retail & customer service-specific language and terminology. Explore tasks and responsibilities. Complete workplace safety and preparedness training. […]

Focus Group Conversations: Parenting Resources with Caregivers

100 Main St. E, Ste. 210 100 Main St. E, Hamilton

Our settlement team will host a focus group discussion with parents and caregivers of children aged 0 to 6 years as part of a research study on helpful parenting resources. The program will take place over three sessions, each in a different language: Wednesday, December 11th, 2024 (Swahili) Tuesday, December 17th, 2024 (Arabic) Wednesday, December […]

Session 2 – Ready, Set, Work: Essential Certifications for Employment

Main Site 8 Main St. East, Hamilton

This training series, led by our Employment Team, will equip you with two certifications commonly required by employers to strengthen your qualifications when applying for entry-level jobs in a range of industries. Our second session in this course will cover WHMIS. Session Overview Session 1: Workers Health & Safety - November 14th from 10:00 AM […]