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Our Commitments

Accessibility

Immigrants Working Centre (IWC) is committed to the providing materials and services in a manner that promotes full accessibility for newcomers to Canada and other service users to achieve their full potential in an environment that fosters dignity, independence and integration. This policy applies to IWC staff, volunteers and similar parties who deal with the public.

IWC will use reasonable efforts to ensure its policies, practices and procedures are consistent with the Accessibility for Ontarians with Disabilities Act and the spirit and requirements of the Customer Service Standard. To learn more about our accessibility commitments:

These documents can be provided in an accessible format upon request.

Contact us for more information:

Land Acknowledgement

IWC recognizes and acknowledges that we are situated upon the traditional territories of the Erie, Neutral, Huron-Wendat, Haudenosaunee and Mississauga’s. This land is covered by the “Dish with One Spoon” Wampum Belt Covenant, which was an agreement between the Haudenosaunee and Anishinaabek to share and care for the resources around the Great Lakes. We further acknowledge that this land is covered by the Between the Lakes Purchase, 1792, between the Crown and the Mississauga’s of the Credit First Nation.

We affirm our gratitude to work and live on this land and affirm our commitment to honour and respect the rights and dignity of indigenous peoples.

To learn more about what a land acknowledgement is, please read the guide prepare by MSU Diversity Services.

Complaint Procedure

EDI statement

Learn more about us

Closure Notice!

Please note that all IWC locations are open for online services only today Friday, Dec 27th at 9:00 AM.


All IWC locations are closed from Dec 30th to Jan 1st.

 And all in-person services will resume on 

Thursday Jan 2nd, 2025.

Closure Notice!

Please note that all IWC locations will be closed on, December 25th and 26th. Our offices will re-open for online services only on Friday, December 27th at 9:00 AM.


Than you for your understanding.

Closure Notice!

Please note that all IWC locations will be closed on Thursday, December 12th afternoon from 12PM. Our offices will re-open and all services will resume on Friday, December 13th at 9:00 AM.

Thank you for your understanding.

Closure Notice!

Please note that all IWC locations will be closed on Monday, August 5th. Our offices will re-open and all services will resume on Tuesday, August 6th at 9:00 AM.

Closure Notice!

Please note that all IWC locations will be closed on Monday, August 5th. Our offices will re-open and all services will resume on Tuesday, August 6th at 9:00 AM.

Closed for In-Person Services – Online Only Today

Our main office at 8 Main St E, Hamilton, will be closed for in-person services today, Friday, December 6th. Services will be available online only during this time.

For walk-in clients, please visit our other location at 100 Main St. E. Ste. #210

For in-person assistance.

Regular operations at 8 Main St E will resume on Monday, December 9th, at 9:00 AM.

Thank you for your understanding!