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Our Commitments

Accessibility

Immigrants Working Centre (IWC) is committed to the providing materials and services in a manner that promotes full accessibility for newcomers to Canada and other service users to achieve their full potential in an environment that fosters dignity, independence and integration. This policy applies to IWC staff, volunteers and similar parties who deal with the public.

IWC will use reasonable efforts to ensure its policies, practices and procedures are consistent with the Accessibility for Ontarians with Disabilities Act and the spirit and requirements of the Customer Service Standard. To learn more about our accessibility commitments:

These documents can be provided in an accessible format upon request.

Contact us for more information:

Land Acknowledgement

IWC recognizes and acknowledges that we are situated upon the traditional territories of the Erie, Neutral, Huron-Wendat, Haudenosaunee and Mississauga’s. This land is covered by the “Dish with One Spoon” Wampum Belt Covenant, which was an agreement between the Haudenosaunee and Anishinaabek to share and care for the resources around the Great Lakes. We further acknowledge that this land is covered by the Between the Lakes Purchase, 1792, between the Crown and the Mississauga’s of the Credit First Nation.

We affirm our gratitude to work and live on this land and affirm our commitment to honour and respect the rights and dignity of indigenous peoples.

To learn more about what a land acknowledgement is, please read the guide prepare by MSU Diversity Services.

Complaint Procedure

EDI statement

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