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Settlement Services

Supporting you in settling into your new community

IWC provides a full range of services and supports to assist you as you get settled in Canada and to plan for your short and long terms settlement and employment goals.

Connect with our Settlement Counsellors for precise, up-to-date settlement information, orientation to community resources and access to the support you need to get settled in Hamilton

CONNECT WITH OUR TEAM!

Settlement Services

Whether you have recently arrived to Canada or are looking for general or specific newcomer support or guidance - our multilingual counsellors offer our services in the following languages:

  • Arabic (العربية),
  • Spanish (español)
  • Ukrainian (українська)
  • Russian (русский)
  • Bengali (বাংলা)
  • Hindi (हिन्दी)
  • Kurdish (زمانی کوردی)
  • Punjabi (ਪੰਜਾਬੀ, پن٘جابی)
  • Somali (Af Soomaali)
  • Swahili (Kiswahili)
  • Urdu
  • Kirundi
  • Kinyarwanda

Working with both individuals and families, we can support you in the following:

  • Needs assessment and orientation to the community
  • Settlement Plans suited to individual as well as family needs
  • Information and Orientation to in-house programs
  • Referral to other community agencies and resources
  • Completion of government forms and applications
  • Interpretation in 16 languages
  • Navigation of community services that are relevant and available to you
  • Assistance with making appointments
  • Support services intended to reduce barriers to access services including short-term counselling and care for newcomer children

Navigating Community Resources & Services

Receive the referrals, connections and help setting up appointments in your community.

  • Including but not limited to:
  • Employment supports 
  • English Classes
  • School enrolment
  • Doctor, Dentist or other health-care
  • Post-secondary & continuing education
  • Child care
  • Transportation
  • Community Centers
  • Specialized case management for families
  • Financial or Critical Support 

Having trouble with government forms? Contact us to receive help with:

  • Completing your immigration forms
  • Applying for your Social Insurance Number (SIN)
  • Commissioner of Oaths Services and help with:
  • Letters of Invitation for Visitor Visas 
  • Travel Consent Letters 
  • Sworn Affidavits or Declarations 
  • Certify Signatures
  • Certify copies of your credentials 

Accessing Critical Support

The IWC is a safe space to speak with our compassionate counsellors about available resources including:

  • Financial support: access, referrals and guidance for applying to financial relief programs
  • Short-term counselling, referrals, support and guidance to mediate issues of familial conflict, domestic violence, addiction, and other at-home crisis or conflicts

Planning for your future

Where do you want to see yourself after 1, 5 or 10 years of living in Canada?

  • Work one-on-one with our team to outline your settlement needs and assets and create your personalized Settlement Action Plan
  • Complete a pre-employment needs assessment to prepare yourself to start your job-seeking journey in Ontario!

Souhaitez-vous obtenir des services en français? Si oui, cliquez ici (Would you like to receive services in French? If so, click here!)

  • Need help?

Connect with our counsellors today!

MEET OUR COUNSELLORS
  • More information

Settlement Resources

lean more

Souhaitez-vous obtenir des services en français?

  • Would you like to receive services in French?
cliquez ici / CLick here

Additional Support

Closure Notice!

Please note that all IWC locations are open for online services only today Friday, Dec 27th at 9:00 AM.


All IWC locations are closed from Dec 30th to Jan 1st.

 And all in-person services will resume on 

Thursday Jan 2nd, 2025.

Closure Notice!

Please note that all IWC locations will be closed on, December 25th and 26th. Our offices will re-open for online services only on Friday, December 27th at 9:00 AM.


Than you for your understanding.

Closure Notice!

Please note that all IWC locations will be closed on Thursday, December 12th afternoon from 12PM. Our offices will re-open and all services will resume on Friday, December 13th at 9:00 AM.

Thank you for your understanding.

Closure Notice!

Please note that all IWC locations will be closed on Monday, August 5th. Our offices will re-open and all services will resume on Tuesday, August 6th at 9:00 AM.

Closure Notice!

Please note that all IWC locations will be closed on Monday, August 5th. Our offices will re-open and all services will resume on Tuesday, August 6th at 9:00 AM.

Closed for In-Person Services – Online Only Today

Our main office at 8 Main St E, Hamilton, will be closed for in-person services today, Friday, December 6th. Services will be available online only during this time.

For walk-in clients, please visit our other location at 100 Main St. E. Ste. #210

For in-person assistance.

Regular operations at 8 Main St E will resume on Monday, December 9th, at 9:00 AM.

Thank you for your understanding!